The festive period might be earmarked as the season where delivery companies go into overdrive across the country. But anyone working in purpose-built student accommodation (PBSA) will attest to the chaos during a new student year. And chaos is the only word that can describe student residential properties up and [...]

When you run a residential development, knowing how happy your residents are is always helpful. In a competitive market where other BTR and PBSA companies are always trying to one-up each other, the knowledge you gain from your residents can make all the difference regarding retention. Happy residents are less [...]

How do you define quality student accommodation? We describe the best PBSAs as developments that fully cater to the needs of student residents while also improving efficiency.

The concierge plays a huge role in residential buildings. In most cases, they are the face of your development; the first person who wishes your residents a good morning and a pleasant evening.

With every new academic year, another influx of students bursts onto the scene, full of energy and excited about the prospects that lie ahead. And every year, there’s also a lot of staff working in purpose-built student accommodation bracing themselves for the onslaught that comes with their arrival.

We spend a lot of time discussing how parcel tracking software and dedicated package rooms help your staff and residents. But there’s another key group that benefits from our product; the couriers. Couriers are the unsung heroes of the delivery world. Come rain or shine, day in and day out, they carry heavy parcels around with them, making sure everything is delivered safely.

Costs. They’re one of the few things every business would be happy to see drop right down to zero. In reality, that’s not going to happen. There’s always some expenditure to pay. But a significant reduction in costs is still a huge win, and finding ways to reduce expenditure while also improving the life of your staff and residents is a major coup.

How often do your receptionists and concierge staff end up handling packages for tenants? With hundreds of residents ordering items from the internet on a regular basis, we know it takes up a lot of time. Not only is parcel management time-consuming, it also makes reception areas look more like post offices.

Differentiating your PBSA development from the competition is the key to coming out on top. Students expect a wide range of amenities, some of which are more common than others such as social spaces and dedicated study areas. What students don’t see every day, though, is a comprehensive parcel management system.