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TRUSTED PROVIDER FOR:


WELCOME TO THE FUTURE OF PARCEL DELIVERY


RESIDENTS

Get what you order quickly, safely and efficiently at your building! You’ll never have to stress about parcel delivery again.

PROPERTIES

Provide residents with 24/7 access to parcels. Deliver exceptional service whilst reducing costs, with our fully automated solution.

DELIVERY COMPANIES

Guarantee 100% first time delivery with delivery to our automated parcel rooms. Seamless delivery every time.

NEVER STRESS ABOUT PARCELS AGAIN


The intelligent solution to secure parcel management.

DROP OFF

Property staff and carriers deliver directly to your building’s parcel room using the touch screen. Only property staff, residents, and carriers can access the room.

GET NOTIFIED

After the parcel is delivered, residents are notified instantly via email and SMS that they have a parcel waiting for them, along with a one-time code to retrieve their item.

COLLECTION

Residents enter their code into the parcel room’s touch screen and pick up their item. Our system captures a signature and picture showing proof of pickup. Access is available 24/7.

HOW IT WORKS


Our parcel solution provides the most advanced solution for property managers. The parcel room offers a complete and hands-off solution to this issue for property managers, and makes it easy for residents and delivery companies.

PARCEL ROOM FEATURES


Is your team spending half of their day handling parcels? Are you running out of space to store everything?
Deliver exceptional service whilst reducing costs, with our fully automated solution.

SECURE

Parcels are securely stored and a full audit log maintained for every parcel received.

CONVENIENCE

24/7 access means your residents never have to wait to collect their parcels.

EFFICIENT

Remove your staff from the parcel handling equation. Deliveries and collections are made directly to the parcel room.

CUSTOMISABLE

Emails and SMS messages to residents are customisable.

PROOF OF PICK-UP

Every parcel and who collected it is photographed.

INNOVATION

All deliveries and collections are securely tracked and monitored via CCTV.

WHAT RESIDENTS SAY


We have just moved to London and our building uses Parcel SafePlace for deliveries. We receive notifications very quickly following the delivery of a parcel and the system to access the Parcel is very easy to use.I did have an issue after-hours this weekend. I emailed the company support email and received a response within minutes and he was able to resolve the issue and provide me access to the parcel room much faster than I would have expected.I am very impressed and very glad we have such a responsive and efficient service at our building.
Megan Kempe
20:58 13 Oct 19
I'm a courier and I use one of these rooms in one of the properties I deliver to regularly. I think they're amazing, it makes my job so much quicker and easier(especially this time of year) and I know that the parcels I deliver there are safe.The other day I couldn't find the concierge and I'd forgotten the door code, but luckily the support team contacted me within about 2 minutes so I'd like to thank them for that.Overall I think they're a brilliant idea and hopefully the other properties I deliver to will soon get one too! It just means that I can deliver all my parcels first time and they are secure for the customer.
Adam Hames
11:54 03 Dec 19
I live in a building which uses Parcel SafePlace for deliveries. Its brilliant, I get the notifications straight away and its easy but secure for me to then access my parcel.I recently had a problem trying to locate my new passport, it turned out the courier hadnt' delivered it to the parcel safeplace but to my building's office. Dean was super helpful in assisting me to find it and based on his tips I managed to locate it :)Really brilliant service!
Lisa H
19:12 14 Nov 19
Friendly staff, good service. ❤️
Wiktoria Hawrylak
11:56 21 Feb 20
Very simple and convenient to use. Always get notified when a package has turned up and it's far better than having to wait for my important deliveries
William Pavli
22:46 11 Dec 18
Such a great service. So easy to use and gives you peace of mind when you can't make it home to receive a parcel. Couldn't recommend it more.
Rebecca Wood
11:14 12 Dec 18