Ten million parcel deliveries managed. It's a number that still surprises people when we say it, but it also tells you everything about where residential living is heading. E-commerce has changed how people live. Residents of BTR and PBSA buildings expect fast, reliable deliveries as standard. For the operators and [...]

With online shopping continuing to grow, residential buildings across BTR, Coliving and PBSA are seeing parcel volumes increase year after year. This rise in deliveries is putting pressure on building operations, teams, and the resident experience. In February 2026 alone, UK consumers spent £9.25 billion online, according to Adobe [...]