Package management in residential buildings has quickly become a hot topic. It seems like every day, the amount of deliveries your team has to handle just grows and grows.Naturally, this is having a huge effect on workloads, costing site teams countless hours over the weeks and months. Not only are they fulfilling their roles as managers and resident advisers, they’re on the fringe of becoming full-time postal workers, too.

If you cast your mind back to April 2016, you may remember when the European Union first discussed the concept of GDPR. You might also remember the neverending onslaught of emails from businesses asking if they could keep your contact details on file as well.While it was a bit of a pain at the time, opting in and out of various company updates and agreements, GDPR plays a huge role in preventing the misuse of everyone’s personal data.In this blog, we explain why parcel rooms need to be compliant and how Parcel SafePlace ensures the proper handling of your tenants’ personal details.

Maximising rent collected in a residential building usually boils down to one core element: keeping the tenants in situ happy. The more “at home” they feel, the more likely you are to retain their custom, which means:

• Accepting rent increases
• Minimising revenue lost through void periods
• You won’t have to spend time and money finding a replacement tenant
• Your staff can continue to build on their relationships with existing tenants (which can be very useful for resolving issues quickly and calmly)

I was the Senior Vice President of Strategic Business Services at AMLI, and every day I was receiving complaints from our property staff about package deliveries (often with a picture of their lobby overrun with boxes). Our multi-family properties were receiving hundreds of packages a day

With 11 years in the delivery sector working as a postman, I have experienced first-hand the growing parcel problem. I’ve worked with many different parcel management solutions ranging from lockers to concierges storing parcels behind desks, unmanned parcel rooms, and simply taking resident requests to leave parcels on their doorsteps.