Costs. They’re one of the few things every business would be happy to see drop right down to zero. In reality, that’s not going to happen. There’s always some expenditure to pay.But a significant reduction in costs is still a huge win, and finding ways to reduce expenditure while also improving the life of your staff and residents is a major coup.

Maximising rent collected in a residential building usually boils down to one core element: keeping the tenants in situ happy. The more “at home” they feel, the more likely you are to retain their custom, which means:

• Accepting rent increases
• Minimising revenue lost through void periods
• You won’t have to spend time and money finding a replacement tenant
• Your staff can continue to build on their relationships with existing tenants (which can be very useful for resolving issues quickly and calmly)