In the fast-paced world of e-commerce and online shopping, the way consumers receive parcels is undergoing a significant transformation. Parcel SafePlace is at the forefront of this change, offering a secure and efficient solution to managing parcel deliveries in large residential properties. Here’s why having a secure parcel room like Parcel SafePlace is becoming essential:

External factors are driving the need for secure parcel rooms

  • E-commerce growth: The continuous rise in online shopping has led to an increase in parcel deliveries, making traditional delivery methods insufficient. In the US alone it’s expected that ecommerce will create a $9 trillion retail opportunity by 2025. Moreover, if you look at the ratio of traditional mail to parcels, it’s clear to see that parcel deliveries have seen a meteoric rise. For example, is 2005 the ratio of letters to parcels was 30 to 1, however by 2025 the ratio is expected to be 1 to 1.
  • Security concerns: With more parcels comes the increased risk of theft, damage, or loss. Its estimated that around 1.5 percent of deliveries are lost or stolen every year during last mile deliveries. Whilst 1.5 percent might seem like a small number, in a building receiving 1000 parcels a day that’s 15 parcels being stolen or lost, in one building, in one day.  Secure parcel rooms ensure that deliveries are safe until collected.
  • Resident convenience: Today’s residents prioritise convenience and adaptability in their fast-paced lives. Parcel SafePlace embodies this trend by offering a seamless solution that caters to the modern urban lifestyle. The growing presence of parcel lockers in supermarkets is a testament to the consumer’s desire for effortless, on-the-go solutions. Parcel locker pods popping up in more and more locations is a sign of what the average person wants – convenience. A Parcel SafePlace room takes this a step further, symbolising the pinnacle of convenience. It provides secure, accessible storage for parcels, complemented by advanced technology that offers real-time updates, ensuring that every parcel is safely handled and accurately tracked.

Meeting sustainability targets:

  • Reducing the carbon footprint: By minimising failed deliveries and the need for repeated redelivery attempts, Parcel SafePlace helps in reducing the number of miles traveled by delivery vehicles, contributing to lower carbon emissions.
  • Efficient resource utilisation: Blind hand-offs in secure parcel rooms mean fewer resources are wasted. Allowing deliveries to be delivered the first time, every time, saves the delivery driver time. With up to $28 billion a year being lost to parcel delivery dwell time; you can bet fast deliveries are high on the drivers’ priorities. Having an efficient tech driven product like Parcel SafePlace means that instead of the driver hastily unloading the parcels somewhere in the building, they are safely and securely stored, ready for the resident to pick up at their own convenience.

Coping with increasing parcel volume:

  • Managing delivery pressure: Delivery drivers are often rushed to meet their KPIs, and building staff may already be at capacity dealing with resident and building needs. This creates a pressurised situation where parcels often end up being placed randomly, and often somewhere the building team wouldn’t choose. This makes for more work for the building team and a less secure situation for the resident’s parcel. With the tremendous increase in the amount of parcels being delivered only set to increase, this pressure is only going to increase, unless a more viable solution can be found. Parcel SafePlace automates the parcel reception and notification process, relieving the pressure on human resources, whilst also ensuring that the residents parcels are securely held in a safe room.
  • Scalability: As parcel delivery volume increases, the need for additional staff or resources will also grow. A secure parcel room system scales efficiently without the proportional increase in staff, resources, and expense. Parcel SafePlace is the tech solution to the growing parcel delivery problem.

Embracing automation for efficiency and cost reduction:

  • Adapting to demand: The push for automation is not just about keeping up with the increase in demand but also about reducing operational costs. Parcel SafePlace’s automated system ensures that deliveries are managed efficiently, even for overnight deliveries. With the surge in deliveries, the biggest players in parcel delivery are rapidly looking to move to automated drone deliveries – meaning 24/7 delivery will be possible if the building is equipped to do so. This either means the additional cost of an over night staff member, or the use of a scalable solution like Parcel SafePlace, which can manage the situation with no changes to its day time operation. Given that automated deliveries are 90% cheaper than traditional delivery methods, it’s a question of how quickly can you upgrade your parcel reception and storage method rather than if you should.
  • Reducing Human Error: Automated systems like Parcel SafePlace reduce the chances of human error, ensuring that parcels are securely stored and correctly allocated to residents. This is a huge step towards reducing the 1.5% of parcels that are either lost or stolen during last mile deliveries that we mentioned earlier.

The Unwavering efficiency of parcel rooms:

  • 24/7 Operation: Unlike human resources, Parcel SafePlace doesn’t need comfort breaks, doesn’t attend team meetings, and doesn’t clock off for the night. It operates 24/7, ensuring that residents can collect their parcels at their utmost convenience. As we all know, a happy resident is a content resident, and a content resident is great for retention.
  • Security and Technology: Being at the forefront of delivery technology, Parcel SafePlace offers a secure environment for parcels, integrating advanced features like unique access codes, photographic evidence of delivery and collection, and real-time notifications.

Parcel SafePlace is not just a response to the growing demand for efficient parcel delivery solutions; it’s a proactive step towards redefining how residential properties handle the influx of online deliveries. It’s an investment in security, efficiency, and sustainability, aligning with the evolving needs of modern residential living. As we move forward, the integration of solutions like Parcel SafePlace will be pivotal in shaping the future of parcel delivery services.