secure and convenient deliveries

Partnered with Amazon Key for Business.

The only parcel logistics solution designed for large residential properties, providing secure and convenient deliveries for residents while enhancing operational efficiency for property managers and operators.

Parcel SafePlace uses innovative technology to digitise the delivery path from courier drop off, to track, trace and collect. Couriers deliver parcels to a secure room, our technology monitors access to buildings 24/7 in real-time for added security, and parcels are ready for residents to collect at their convenience.

With a number of working options from Parcel Rooms, PSP Lite or Key for Business, we can either streamline your parcel logistics and operations with existing teams, or remove the need for staff from the parcel handling process completely.

FOR OPERATORS

Based on our delivery data of large UK residential buildings, the average BTR property receives around 6 parcels per unit each month. A property with 500 units should prepare to receive 3,100 parcels in a normal month and 4,500 in the peak months of the year, such as November and December. And those numbers will only increase as e-commerce continues to grow.

Our algorithm can predict how many deliveries your building will receive per month/day and how much space you will need to facilitate all of these deliveries.  We can help provide the all the necessary information needed when planning and designing an effective post room for your residents.

Parcel SafePlace removes the hassle of managing thousands of parcels, letting you automate the entire process from acceptance to notification and collection. You will save 300 hours in the month of December alone.

A trusted partner with Amazon, Parcel SafePlace is the only delivery logistics solution able to secure 100% of parcels delivered from any courier to large residential properties, regardless of volume or size.

“Parcel Safeplace has helped urbanbubble manage the ever-increasing parcels that come through our receptions, freeing our staff to work on more valuable activities like leasing apartments.
It has quickly become one of our most used amenities and residents love knowing their parcels are secure and available for pick-up at their convenience.”

Michael Howard – Managing Director, urbanbubble

JLL

“We implemented Parcel SafePlace in our Burlington house scheme in 2019, the site went live that year and was the first residential scheme where we moved away from automated lockers and used a parcel room. The site amenity space was tight and we only had staff on site 7am to 7pm so we needed a solution that was space efficient, could be accessed 24/7 and didn’t need interaction from site staff to onboard deliveries. 3 years on and we have had no issues whatsoever with the product, the couriers are all familiar with the process, site staff have no or very little interaction with it and the feedback from residents has been excellent”

Lee Hill Director – Residential Capital Markets JLL

“Parcel SafePlace has revolutionised our parcel management, saving us significant time and resources. With the implementation of this innovative technology, our site teams now save approximately 4 hours per week per 100 beds, equivalent to over 20 full-time colleagues annually! This newfound efficiency allows us to focus on resident care and enhancing their experience.”

Collegiate Student Accommodation

How Parcel SafePlace Works

COURIER DROP OFF…

Couriers deliver directly to your building’s Parcel SafePlace using the touchscreen and snap a quick picture of the shipping label.

Our technology matches the label to a resident, with the door to the room unlocking and the courier placing the parcel on the corresponding shelf.

…RESIDENT NOTIFICATION…

Following delivery, residents are notified about their parcel in the Parcel SafePlace and are given a one-time use code to access the room.

…RESIDENT COLLECTION

Residents enter their code at the Parcel SafePlace touch screen to pick up their item. Our system captures a signature and a photo showing proof of pick up.

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Parcel SafePlace Features

Resident Access

With 24/7, 365 days a year access to parcels, your residents never have to wait to collect their package again. Even better, they can do it in their own time.

Time Savings

Carriers deliver directly to the Parcel SafePlace and residents pick up parcels at their convenience, meaning your teams can spend more time on their value-add activities. Remove your staff from the parcel handling equation.

Driver Access

35 unique UK courier companies currently use Parcel SafePlace. With Amazon Key for Business, our system integrates into your building access control system. All entries are logged, and you can view them using the Manager Interface.

All Parcels Accepted

Parcel SafePlace handles 100% of parcels, (any shape, size, or quantity), so residents can collect with confidence.

Proof of Pickup

Every parcel delivery is tracked through our surveillance system and door logging. The system logs every time Parcel SafePlace is accessed, by couriers and residents.

Derived Data

Access insightful reports at building or portfolio level for more flexibility and manage multiple locations at once. Full delivery logs include courier, delivery time, parcel label, resident picture and signature. Get the complete picture and import into your own portal.

Resident Access

With 24/7, 365 days a year access to parcels, your residents never have to wait to collect their package again. Even better, they can do it in their own time.

Time Savings

Carriers deliver directly to the Parcel SafePlace and residents pick up parcels at their convenience, meaning your teams can spend more time on their value-add activities. Remove your staff from the parcel handling equation.

Driver Access

35 unique UK courier companies currently use Parcel SafePlace. With Amazon Key for Business, our system integrates into your building access control system. All entries are logged, and you can view them using the Manager Interface.

All Parcels Accepted

Parcel SafePlace handles 100% of parcels, (any shape, size, or quantity), so residents can collect with confidence.

Proof of Pickup

Every parcel delivery is tracked through our surveillance system and door logging. The system logs every time Parcel SafePlace is accessed, by couriers and residents.

Derived Data

Access insightful reports at building or portfolio level for more flexibility and manage multiple locations at once. Full delivery logs include courier, delivery time, parcel label, resident picture and signature. Get the complete picture and import into your own portal.

Articles

PARCEL SAFEPLACE is also affiliated with FJELD CONSULTING, the only UK based procurement agency.  This leading PropTech service provides intelligent insight and engineered solutions for the built environment to increase profitability and create long-term operational excellence.  With over 30 years of global experience, Fjeld Consulting can secure faster procurement results, implement scalable services, and identify ancillary income streams through our mass partnerships and data insights.